Incident Management with Domain-specific Trained LLMs from Chennai, TN — MASA TECH TRADING PRIVATE LIMITED | BharatSeal Back to all products AI SolutionsIncident Management with Domain-specific Trained LLMs
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- ✓Category: AI Solutions
- ✓Made in Chennai, TN, India
- ✓Certified: ISO 9001, ISO 9001:2015, ISO 14001
About this item
- AI-powered incident management solution.
- Features LLMs trained on citizen inquiries.
- Modernizes service desk operations.
- 30% improvement in FCR time.
- 23% reduction in operational costs.
- 17% improvement in the CSAT score.
Description
We deployed an AI-powered incident management solution featuring LLMs trained on citizen inquiries to modernize service desk operations.
Key attributes
| Category | AI Solutions |
| Place of origin | Chennai, TN, India |
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